Data Protection Policy

In compliance with the Personal Data Protection Regulations and the Law of Information Society Services and Electronic Commerce, we inform you that the personal data you provide through the website, will be treated confidentially and will become part of the data controller PATRONATO PROVINCIAL DE TURISMO DE SALAMANCA.

Responsible for the data processing of this website:

Identity: PATRONATO PROVINCIAL DE TURISMO DE SALAMANCA (Provincial Tourism Board of Salamanca)

CIF: P-8700007-A

Postal Address: PLAZA MAYOR, nº32, 2º piso, 37002 – SALAMANCA

Telephone: 923 27 24 08


End of treatment:

Sending commercial advertising communications by email, SMS, MMS, social communities or any other electronic or physical means, present or future, that make it possible to carry out commercial communications. These communications will be made by the responsible party and will be related to products and services, or those of its collaborators or suppliers with whom it has reached a promotional agreement. In this case, third parties will never have access to personal data.

Conduct statistical or service quality studies.

To process requests or any type of request made by the user through any of the contact forms made available to him/her.

To forward the newsletter of the web page.

Use of data and exercise of rights:

Your personal data will be used to manage and provide the services requested through the web, to send (by ordinary or electronic channels) information related to our activity that may be of interest or newsletters of the company and thus maintain a business relationship of service provision with the user until you tell us otherwise.

Target audience:

PATRONATO PROVINCIAL DE TURISMO DE SALAMANCA does not sell, transfer or lease in any way, information or personal data of its Clients/Users to third parties, except for legal obligation or because they are in charge of treatment (which have committed to comply with the regulatory provisions, applicable to data protection).


The processing of your data is carried out with the following legal bases that legitimize it:

The request for information and/or the contracting of services to our company, whose terms and conditions will be made available to you in any case, prior to any eventual contracting.

Free, specific, informed and unequivocal consent, insofar as we inform you by making this privacy policy available to you, which after reading it, if you agree, you can accept by means of a statement or a clear affirmative action, such as checking a box provided for this purpose.

The legal basis for sending commercial communications of the company, even after termination of the contractual relationship with the individual entrepreneur and / or legal entity will be the legitimate interest of the company, without prejudice to their right of opposition.

In case you do not provide us with your data or you do it in an erroneous or incomplete way, we will not be able to attend your request, making it impossible to provide you with the requested information or to carry out the contracting of the services.

Time of conservation:

The personal data provided will be kept as long as the business relationship is maintained or you do not request your opposition or deletion and during the period for which legal liabilities may arise from the services provided. In the case of contact data for commercial and advertising use, they will be retained until you tell us otherwise.

They will be kept for as long as there is a mutual interest in maintaining the purpose of the processing and when no longer necessary for that purpose, they will be deleted with appropriate security measures to ensure the pseudonymization of the data or the total destruction of the data.

Exercise of rights:

We inform you that you may exercise your rights of access, rectification, suppression, opposition and other rights in accordance with the provisions of the Personal Data Protection Regulations, by sending an e-mail to the above address indicating in the subject «LOPD» accompanied by a copy of your national identity card, passport or other valid document that identifies you. You can also make use of the models and forms for the exercise of these rights available on the website of the Spanish Data Protection Agency. Your rights are as follows:

Any person has the right to obtain confirmation as to whether or not our company is processing personal data concerning him/her.

Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Data subjects may request the limitation of the processing of their data while the accuracy of the data is being verified; when the processing was lawful but they object to the deletion of their data; if the controller does not need to process their data but the user needs them for the exercise or defense of claims or when they have objected to the processing of their data for the fulfillment of the legitimate interest of the controller, while verifying whether the legitimate reasons for the processing prevail over theirs; in which case we will only keep them for the exercise or defense of claims.

In certain circumstances, and for reasons related to their particular situation, data subjects may object to the processing of their data. Our company will stop processing the data, except for compelling legitimate reasons, or the exercise for the defense of possible claims.

Likewise, you have the right to data portability, in cases where the law allows it.

We inform you that you may withdraw your consent for any or all of the purposes at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

We inform you that you may file a complaint with the competent Data Protection Control Authority (AGPD – Spanish Data Protection Agency, for example).

You may exercise these rights by contacting us at the above address.

Use of cookies:

PATRONATO PROVINCIAL DE TURISMO DE SALAMANCA informs its users that it uses cookies on its Web Site. Cookies are small text files stored by your browser on your computer’s hard drive. When you browse through our website, our server will be able to recognize the cookie and provide us with information about your last visit. Most browsers automatically accept the use of cookies, but you can configure your browser to be notified on your computer screen of the receipt of cookies and to prevent their installation on your hard drive. In no case can cookie files read information from your hard drive or files created by other sites. To read our Cookie Policy, click on the following link: COOKIE POLICY.

Accuracy of the data and updating of the same:

The User guarantees that the Personal Data provided to PATRONATO PROVINCIAL DE TURISMO DE SALAMANCA are true and is responsible for communicating any changes in them. The user will be the only responsible for any damage, direct or indirect, that could be caused to PATRONATO PROVINCIAL DE TURISMO DE SALAMANCA or to any third party as a result of filling in the forms with false, inaccurate, incomplete or outdated data. The User shall not include personal data of third parties without their prior informed consent of the provisions of this data protection policy, being solely responsible for their inclusion. All data requested through the website are mandatory, as they are necessary for the provision of an optimal service. If not all data is provided, there is no guarantee that the information and services provided will be completely tailored to your needs. In order to provide us with your personal data, you must be at least 14 years old.

Social networks:

PATRONATO PROVINCIAL DE TURISMO DE SALAMANCA will use social networks as a means of communication and promotion of its services. Under no circumstances will we use the data for purposes that are not permitted. This company is not responsible for the contents, comments, opinions or information, own or third parties, that users post on our accounts created in Facebook, Twitter, Linkedin, etc. You may use our content for lawful purposes, as long as you mention its origin or author. Please note that the use of social networks is subject to the privacy policies of each of them.

Confidentiality and security of your data:

PATRONATO PROVINCIAL DE TURISMO DE SALAMANCA has adopted the necessary measures to avoid the alteration, loss, treatment or unauthorized access of personal data, taking into account at all times the state of technology, however, the User must be aware that Internet security measures are not impregnable.

The data obtained through the website and/or any other means, will be treated by the RESPONSIBLE with absolute confidentiality, undertaking to keep them secret.

That in accordance with the provisions of the regulations in force on Personal Data Protection, the RESPONSIBLE is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in Article 5 of the GDPR and Title II of the LOPDGDD, by which they are processed in a lawful, fair and transparent manner in relation to the data subject and adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The RESPONSIBLE guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of the Users and has communicated the appropriate information to them so that they can exercise them.

Data protection legislation is subject to change, so we strongly recommend that you regularly consult our Data Protection Policy.

We inform that the website of PATRONATO PROVINCIAL DE TURISMO DE SALAMANCA does not support encryption and we inform that the information sent by internet without encryption can be seen by other people, with the sending of our forms you accept the sending of information without encryption.

Modification of the Data Protection Policy:

PATRONATO PROVINCIAL DE TURISMO DE SALAMANCA reserves the right to modify its data protection policy according to its criteria, or due to a change in legislation, jurisprudence or business practice. Should the PATRONATO PROVINCIAL DE TURISMO DE SALAMANCA introduce any modification, the new text will be published on this website, where the User will be informed of the current data protection policy of the PATRONATO PROVINCIAL DE TURISMO DE SALAMANCA. In any case, the relationship with users will be governed by the rules provided at the precise moment when the website is accessed.

Other information:

For any clarification or comment you can contact PATRONATO PROVINCIAL DE TURISMO DE SALAMANCA by e-mail sent to the above address.